Public File
The Public File is a document produced by KL.FM 96.7 containing details of our output as a radio station, including our format and commitment to localness. Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of our Public File.
The Public File is also available in hard copy by post upon request by any member of the public, and serves as one indicator of our output. Comment on the contents of the Public File should be made to public.file@klfm967.co.uk or the industry regulator, Ofcom.
News for West Norfolk
KLFM 96.7's newsroom provides listeners across West Norfolk with a comprehensive roundup of local, international and national news every hour of the day. Our news desk has well-respected, strong links to local authorities, community groups and residents' associations in West Norfolk, guaranteeing that we provide a balanced view of the news that matters to those living and working in our area.
Local bulletins are provided between 6am and 6:03pm weekdays and 7am until 11:03 at weekends.
To see the kind of local stories we cover, visit our local news page here.
Our journalists obtain local news from countless sources across the region, but the stories that really grab our attention come from you.
On Sundays between 12-2pm the News team present The Word on West Norfolk. This is either an in depth look at one or two of the week's big stories or a look at an event or attraction in the local area.
You can contact our news team on 01553 771778 or via news@klfm967.co.uk.
Programming
All of our daytime programming is produced and presented locally from our studios in the heart of King's Lynn with the exception of The Business Hub on a Sunday morning and The Big Top 40 on a Sunday afternoon.
We automate some aspects of programming using the latest computer technology.
KL.FM 96.7 won the Radio Academy's Nations & Regions award for East Anglia's station of the year, two years running in 2004 and 2005, as well as being nominated for a Sony Award in 2004 for Station of the Year (under 300,000).
KL.FM 96.7 in the Community
KL.FM 96.7 plays a vital role within West Norfolk promoting and financially supporting many local charities and events.
On Christmas Day 2011, once again we offered listeners the chance to collect free batteries from the radio station, just in case they had presents that required them. We also had local music from the King's Lynn Town Brass Band.
Thanks to the generosity of KL.FM listeners our 2011 Christmas Toy Appeal was the biggest yet. In just two weeks over 1500 presents were donated. A few days before Christmas all the presents were dropped off at local charities including: Scotty's Little Soldiers, Barnados, The Oasis Centre in Wisbech, several childrens wards at the QE Hospital, King’s Lynn, St James Lodge, King’s Lynn, Action for Children King’s Lynn and Moorly House, part of the BRAKE childrens charity.
In October 2011 we launched our monthly live, local music show. The Live Session gives local artists the chance to have their music heard on KL.FM and perform at a local music venue.
In September 2011 presenter Tim Lewis took part in a sponsored Fire Walk at Lynnsport in King's Lynn. He raised over £500 for Downham Market Cats Protection.
Breakfast presenter Adam Newstead was arrested by Norfolk police in April 2011 and was only released once he'd raised £1640 for the Norfolk Hospice.
News reader and breakfast presenter Hannah Griffiths spent a week with 31 Squadron from RAF Marham in August 2011. Reporting daily on the squadron and sending messages back to their families.
In June 2011, we supported local education. The programming team helped St Michael's Primary School in South Lynn set up their school radio station. The news team and presenters explained how to set up and run a radio station.
In April 2011, we launched KL.FM's charity of the month. The first charity was Scotty's Little Soldiers, started in memory of King's Lynn soldier Corporal Lee Scott, killed in action, leaving behind a wife and two young children.
Since then we have supported many local charities including the Oasis Centre in Wisbech, The Discovery Centre in King's Lynn and West Norfolk RSPCA Rehoming Centre.
In March 2011, Adam & Hannah from Breakfast spent a week at RAF Marham, with the 2620 squadron, on their assault course. We also re-homed a cat who'd been at the Downham Market Cats Protection centre for 2 years.
In February 2011, KL.FM organised and hosted the West Norfolk Sports Awards, celebrating the great, the good and the unsung of the local sporting community.
In January 2011, the News team spent a week looking in depth at how budget changes in West Norfolk would affect the local community.
On Christmas Day 2010, we spoke to a serving officer from the Army, who grew up in Hunstanton but was in Afghanistan for Christmas.
In December 2010, KL.FM arranged a bus to help The Lavender Hill Theatre Company, a Hunstanton charity, take their group to London to see a Christmas show.
In November 2010, KL.FM spearheaded a campaign to save our local airbase, RAF Marham, from closure. In just a fortnight we gathered over 36,000 signatures and took them to 10 Downing Street.
In August 2010, one of our listeners, through illness, became housebound and was unable to see her grandchild. KL.FM contacted a local business who donated a wheelchair to her. She is now able to go out and live a normal life.
In July 2010, KL.FM listeners raised £1000 for a life saving operation for an injured cat. The animal from Marham had been shot 3 times and was very ill. After this was reported on air, donations flooded in. The cat had the operation and we found a new owner to look after him.
At Easter in 2010 we collected over 1,300 Easter Eggs on our “Stuff The Bus” challenge and donated them to children’s charities across Norfolk and Wisbech.
In 2010 we organised several free live music events; KL.FM’s Party in the Walks, King’s Lynn and celebrated KL.FM’s 18th Birthday with our Birthday on the Beach in Hunstanton.
In 2009 we held KL.FM’s Big Bite Back – a community event helping listeners beat the recession.
Armed with the Hi-Lux from Marshall Toyota promotional vehicle, KL.FM 96.7 attends various locally organised event.
KL.FM 96.7 also runs an on-air and on-line What’s On segment, promoting charitable and not-for-profit events in the area.
And it's not just local charities that KL.FM 96.7 keenly supports; there are local sport teams too such as King's Lynn Town Football Club, Wisbech Town FC and the King's Lynn Stars Speedway team.
Music Playlist
To see the kind of music we play at KL.FM 96.7, click here: http://www.klfm967.co.uk/now-playing/recent-tracks/
The KL.FM SoundCheck:
KL.FM recognises that playing the favourite music of our listeners is paramount to the success of our music mix. For this reason, we have a SoundCheck panel to which listeners can join via the website by clicking here: http://www.klfm967.co.uk/soundcheck/
On a regular basis, listeners who have signed up will be invited by an email to take part in a music survey where they get to hear the ‘hooks' of a selection of songs. A member of the jury has the chance to say whether it is a song they love, like or dislike and are also asked as to whether they feel the songs are heard too much or too little. We react accordingly by using this data to decide whether certain songs should be played or not, or whether their rotation should be reduced, or indeed in some instances, increased.
Ofcom & Complaints
The office of communications (Ofcom) is the independent regulator and competition authority for the UK communications industry with responsibilities across television, radio and telecommunications. For more information on Ofcom visit www.ofcom.org.uk.
If you have a complaint about something you've heard on KL.FM 96.7 in the first instance you should contact our Programme Controller Tim Lewis on 01553 772777.
You can also complain to Ofcom. To do this either call 020 7981 3040 or visit the complaint area of the Ofcom web site at www.ofcom.org.uk/complain.
Contacting Us
Please use the following details below to contact KL.FM 96.7:
Address:
18 Blackfriars Street
King's Lynn
Norfolk
PE30 1NN
Reception:
01553 772777
Studio:
01553 692192 or text 07786 200 967
News:
01553 771778
Fax:
01553 766453
Email:
admin@klfm967.co.uk
Darren Taylor
Managing Director darren.taylor@klfm967.co.uk
Tim Lewis
Programme Controller tim.lewis@klfm967.co.uk
Hannah Griffiths
Senior Broadcast Journalist hannah.griffiths@klfm967.co.uk
Lisa Whitaker
Sales Manager lisa.whitaker@klfm967.co.uk
