The Public File is a document produced by KL.FM 96.7 containing details of our output as a radio station, including our format and commitment to localness. Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of our Public File.
The Public File is also available in hard copy by post upon request by any member of the public, and serves as one indicator of our output. Comment on the contents of the Public File should be made to email@example.com or the industry regulator, Ofcom.
News for West Norfolk
KLFM 96.7's newsroom provides listeners across West Norfolk with a comprehensive roundup of local, international and national news every hour of the day. Our news desk has well-respected, strong links to local authorities, community groups and residents' associations in West Norfolk, guaranteeing that we provide a balanced view of the news that matters to those living and working in our area.
Local bulletins are provided between 6am and 6:03pm weekdays and 7am until 11:03 at weekends.
To see the kind of local stories we cover, visit our local news page here.
Our journalists obtain local news from countless sources across the region, but the stories that really grab our attention come from you.
You can contact our news team on
or via firstname.lastname@example.org.
All of our daytime programming is produced and presented locally from our studios in the heart of King's Lynn with the exception of The Big Top 40 on a Sunday afternoon.
We automate some aspects of programming using the latest computer technology.
KL.FM 96.7 won the UK Station of the Year award (audience under 300,000) at the Sony Radio Awards 2012 and then went on to win the award again in 2013.
Additionally KL.FM received the Radio Academy's Nations & Regions award for East Anglia's station of the year 2013 and also won the award in 2012, 2011, 2005 and 2004.
KL.FM 96.7 in the Community
KL.FM 96.7 plays a vital role within West Norfolk promoting and financially supporting many local charities and events.
In June 2014, we gave away two jackpot prizes to our listeners. Graham rom Friday Bridge won the KLFM £1,000 Minute, and lucky Victoria from Crimplesham took home £1,610 for correctly guessing KLFM's Mystery Voice.
In May 2014, we ventured out in the area for a week-long Tour Of The Towns and broadcasted the daytime show live from Wisbech, Downham Market, Hunstanton, and King's Lynn. We plan to do it again later in the summer.
The Grand East Anglian Run returned for its biggest year yet and once again KLFM was heavily involved. Over 2000 people ran, jogged and walked the 10K race through the streets of King's Lynn. KL.FM's Ryan Taylor and Jake Watson also ran the race.
Throughout 2014, Simon Rowe has continued to visit primary schools across the area, to interview kids for his daily 'Kidz Clues' feature.
In April 2014, KLFM presented a cheque to the Mayor's chosen charity The Princes Trust. Over £1,000 was raised through an on-air charity auction, which took place in December 2013.
In March 2014, St James Street in King's Lynn, was closed for gas works. We were approached by local businesses who said that trade was low, so KLFM sent the presenters out to the area to boost publicity and give them some support. We event sent KLFM's Super Trooper Bear out on a unicycle to make people aware!
Since January 2014, we've featured a different charity each month to appear as our 'Charity Of The Month'. These include Scotty's Little Soldiers, Bridge For Heroes, The Make A Wish Foundation, The SureStart Centre.
In December 2013, Breakfast Presenter Adam Newstead starred in the area's biggest pantomine 'Beauty & The Beast' at the Corn Exchange King's Lynn, which attracted record crowds. The success of this had led to KLFM being involved again this year.
Prior to this, we were invited to switch on the King's Lynn Town Centre Christmas lights alongside Darren Day, another star of the panto. We also attended the Xmas Lights switch-ons in Swaffham, Downham Market and Hunstanton.
In November KL.FM presented the King's Lynn Fireworks in front of over 10,000 spectators. We also supported events in Downham Market and Swaffham.
In August we started the "KL.FM Volunteer Day", each month, every employee of KL.FM will donate an hour of their time to support a local charity or non profit making organisation.
We helped paint the homeless hostel, St James Lodge in King's Lynn and thanks to generous local businesses and listeners we were able to donate thousands of pounds of goods to kit the flats out including new beds, microwaves, kettles and thousands of pounds worth of crockery and cutlery.
In September we spent an hour helping the King's Lynn branch of the British Heart Foundation. They received 5 times the amount of donations of goods in the day we supported them.
Armed with the KL.FM Storm car, powered by Duff Morgan King's Lynn, KL.FM 96.7 attends various locally organised event.
KL.FM 96.7 also runs an on-air and on-line What’s On segment, promoting charitable and not-for-profit events in the area.
And it's not just local charities that KL.FM 96.7 keenly supports; there are local sport teams too such as King's Lynn Town Football Club, Wisbech Town FC and the King's Lynn Stars Speedway team.
To see the kind of music we play at KL.FM 96.7, click here: http://www.klfm967.co.uk/now-playing/recent-tracks/
The KL.FM SoundCheck:
KL.FM recognises that playing the favourite music of our listeners is paramount to the success of our music mix. For this reason, we have a SoundCheck panel to which listeners can join via the website by clicking here: http://www.klfm967.co.uk/soundcheck/
On a regular basis, listeners who have signed up will be invited by an email to take part in a music survey where they get to hear the ‘hooks' of a selection of songs. A member of the jury has the chance to say whether it is a song they love, like or dislike and are also asked as to whether they feel the songs are heard too much or too little. We react accordingly by using this data to decide whether certain songs should be played or not, or whether their rotation should be reduced, or indeed in some instances, increased.
Ofcom & Complaints
The office of communications (Ofcom) is the independent regulator and competition authority for the UK communications industry with responsibilities across television, radio and telecommunications. For more information on Ofcom visit www.ofcom.org.uk.
If you have a complaint about something you've heard on KL.FM 96.7 in the first instance you should contact our Programme Controller Adam Newstead on 01553 772777
You can also complain to Ofcom. To do this either call 020 7981 3040 or visit the complaint area of the Ofcom web site at www.ofcom.org.uk/complain.
Please use the following details below to contact KL.FM 96.7:
18 Blackfriars Street
07786 200 967
News Editor email@example.com
Sales Manager firstname.lastname@example.org