The Public File is a document produced by KL.FM 96.7 containing details of our output as a radio station, including our format and commitment to localness. Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of our Public File.
The Public File is also available in hard copy by post upon request by any member of the public, and serves as one indicator of our output. Comment on the contents of the Public File should be made to firstname.lastname@example.org or the industry regulator, Ofcom.
News for West Norfolk
KLFM 96.7's newsroom provides listeners across West Norfolk with a comprehensive roundup of local, international and national news every hour of the day. Our news desk has well-respected, strong links to local authorities, community groups and residents' associations in West Norfolk, guaranteeing that we provide a balanced view of the news that matters to those living and working in our area.
Local bulletins are provided between 6am and 6:03pm weekdays and 7am until 11:03 at weekends.
To see the kind of local stories we cover, visit our local news page here.
Our journalists obtain local news from countless sources across the region, but the stories that really grab our attention come from you.
You can contact our news team on 01553 771778 01553 771778 01553 771778 01553 771778 or via email@example.com.
All of our daytime programming is produced and presented locally from our studios in the heart of King's Lynn with the exception of The Big Top 40 on a Sunday afternoon.
We automate some aspects of programming using the latest computer technology.
KL.FM 96.7 won the UK Station of the Year award (audience under 300,000) at the Sony Radio Awards 2012.
Additionally KL.FM received the Radio Academy's Nations & Regions award for East Anglia's station of the year 2012 and also won the award in 2011, 2005 and 2004.
KL.FM 96.7 in the Community
KL.FM 96.7 plays a vital role within West Norfolk promoting and financially supporting many local charities and events.
So far in 2013 we have helped a family who lost all their belongings in a house fire.
In February we took our whole studio on tour. Adam Newstead, Tim Lewis and Simon Rowe broadcast a daily show from locations across West Norfolk and Wisbech. While at each location they interviewed local people that help make the area great. This was so successful we plan to do it again during the Summer holidays.
In May we broadcast live from the Grand East Anglian Run. Over 2000 people ran, jogged and walked the 10K race through the streets of King's Lynn and KL.FM broadcast live from the start/finish line. KL.FM journalist Jake Watson also ran the race for local charity Scotty's Little Soldiers.
Thanks to the generosity of KL.FM listeners our 2012 Christmas Toy Appeal was the biggest yet. In just two weeks over 1500 presents were donated. A few days before Christmas all the presents were dropped off at local charities including: Scotty's Little Soldiers, Barnados, The Oasis Centre in Wisbech, several childrens wards at the QE Hospital, King’s Lynn, St James Lodge, King’s Lynn, Action for Children King’s Lynn and Moorly House, part of the BRAKE childrens charity.
Once again KL.FM were invited to switch on the King's Lynn Town Centre Christmas lights alongside Panto stars including Todd Carty and X-Factor stars District 3. We also attended the Xmas Lights switch-ons in Swaffham, Downham Market and Hunstanton.
In November KL.FM presented the King's Lynn Fireworks in front of over 10,000 spectators. We also supported events in Downham Market and Swaffham.
In August we started the "KL.FM Volunteer Day", each month, every employee of KL.FM will donate an hour of their time to support a local charity or non profit making organisation.
We helped paint the homeless hostel, St James Lodge in King's Lynn and thanks to generous local businesses and listeners we were able to donate thousands of pounds of goods to kit the flats out including new beds, microwaves, kettles and thousands of pounds worth of crockery and cutlery.
In September we spent an hour helping the King's Lynn branch of the British Heart Foundation. They received 5 times the amount of donations of goods in the day we supported them.
In July 2012, KL.FM gave away a chance to watch the Olympic Torch pass through King's Lynn from "The Best Seat in the House." A listener was put on a raised platform outside the KL.FM building to watch the torch run by. Our team waited on them too.
To celebrate the British Grand Prix KL.FM hosted a Scalextric race inside the Vancouver Shopping Centre in King's Lynn. The winner won their own Scalextric track and cars.
Also in July, we hosted several nights of the free live music event in King's Lynn, Festival Too. The final night was hosted by Adam Newstead and Simon Rowe. KL.FM were able to bring some amazing musical talent to West Norfolk. The evening started with our Battle of the Bands winners. Other artists included X-Factor runner up Marcus Collins, as seen on Britain's Got Talent Ryan O'Shaughnessy and Lemar.
In June, Tim Lewis hosted a Jubilee concert organised by the Borough Council of King's Lynn & West Norfolk and Festival Too. At the end of the live music a beacon was lit. Additionally a KL.FM King and Queen for the day were crowned.
KL.FM's continued support of live local music continued with The Battle of the Bands Final which took place in June. I Am The Dice were the winners who won a day at a recording studio and an hour to perform on the final night of Festival Too in front of a potential audience of 14,000 people.
We celebrated the Euro 2012 football tournament by having our own "Jumpers for Goalposts" tournament inside the Walks, King's Lynn.
In March 2012 KL.FM supported the Queen Elizabeth Hospital Shining Stars Awards. We sponsored the Volunteer of the Year Award and the awards night at the Dukes Head Hotel in King's Lynn was hosted by afternoon presenter Simon Rowe.
In February 2012 we hosted the second annual KL.FM West Norfolk Sports Awards and celebrated local sporting heros in West Norfolk. The host for the evening was breakfast presenter Adam Newstead at the King's Lynn Corn Exchange and voted for by KL.FM listeners.
We also supported The Mayor's Business Awards with the Borough Council of King's Lynn and West Norfolk. The awards were hosted by mid-morning presenter Tim Lewis at King's Lynn Town Hall.
In January 2012 as part of the Charity of the Month feature we launched the KL.FM Chemotherapy Chair Fund for the QE Hospital in King's Lynn. In a month KL.FM listeners donated over £2000.
At the start of 2012 KL.FM handed over a cheque for £1000 to Scotty's Little Soldiers charity. This money had been raised through the KL.FM Duck Race the radio station organised, one listener won £1000 and the winning business chose the charity to receive a further £1000.
We also started this year by giving away 5000 free fridge magnets to local schools, these highlighted KL.FM's snow coverage. Fortunately it did snow within weeks of giving them away.
On Christmas Day 2011, once again we offered listeners the chance to collect free batteries from the radio station, just in case they had presents that required them. We also had local music from the King's Lynn Town Brass Band.
In October 2011 we launched our monthly live, local music show. The Live Session gives local artists the chance to have their music heard on KL.FM and perform at a local music venue.
In September 2011 presenter Tim Lewis took part in a sponsored Fire Walk at Lynnsport in King's Lynn. He raised over £500 for Downham Market Cats Protection.
Breakfast presenter Adam Newstead was arrested by Norfolk police in April 2011 and was only released once he'd raised £1640 for the Norfolk Hospice.
News reader and breakfast presenter Hannah Griffiths spent a week with 31 Squadron from RAF Marham in August 2011. Reporting daily on the squadron and sending messages back to their families.
In June 2011, we supported local education. The programming team helped St Michael's Primary School in South Lynn set up their school radio station. The news team and presenters explained how to set up and run a radio station.
In April 2011, we launched KL.FM's charity of the month. The first charity was Scotty's Little Soldiers, started in memory of King's Lynn soldier Corporal Lee Scott, killed in action, leaving behind a wife and two young children.
Since then we have supported many local charities including the Oasis Centre in Wisbech, The Discovery Centre in King's Lynn and West Norfolk RSPCA Rehoming Centre.
In March 2011, Adam & Hannah from Breakfast spent a week at RAF Marham, with the 2620 squadron, on their assault course. We also re-homed a cat who'd been at the Downham Market Cats Protection centre for 2 years.
In February 2011, KL.FM organised and hosted the West Norfolk Sports Awards, celebrating the great, the good and the unsung of the local sporting community.
In January 2011, the News team spent a week looking in depth at how budget changes in West Norfolk would affect the local community.
On Christmas Day 2010, we spoke to a serving officer from the Army, who grew up in Hunstanton but was in Afghanistan for Christmas.
In December 2010, KL.FM arranged a bus to help The Lavender Hill Theatre Company, a Hunstanton charity, take their group to London to see a Christmas show.
In November 2010, KL.FM spearheaded a campaign to save our local airbase, RAF Marham, from closure. In just a fortnight we gathered over 36,000 signatures and took them to 10 Downing Street.
In August 2010, one of our listeners, through illness, became housebound and was unable to see her grandchild. KL.FM contacted a local business who donated a wheelchair to her. She is now able to go out and live a normal life.
In July 2010, KL.FM listeners raised £1000 for a life saving operation for an injured cat. The animal from Marham had been shot 3 times and was very ill. After this was reported on air, donations flooded in. The cat had the operation and we found a new owner to look after him.
At Easter in 2010 we collected over 1,300 Easter Eggs on our “Stuff The Bus” challenge and donated them to children’s charities across Norfolk and Wisbech.
In 2010 we organised several free live music events; KL.FM’s Party in the Walks, King’s Lynn and celebrated KL.FM’s 18th Birthday with our Birthday on the Beach in Hunstanton.
In 2009 we held KL.FM’s Big Bite Back – a community event helping listeners beat the recession.
Armed with the KL.FM Storm car, powered by Duff Morgan King's Lynn, KL.FM 96.7 attends various locally organised event.
KL.FM 96.7 also runs an on-air and on-line What’s On segment, promoting charitable and not-for-profit events in the area.
And it's not just local charities that KL.FM 96.7 keenly supports; there are local sport teams too such as King's Lynn Town Football Club, Wisbech Town FC and the King's Lynn Stars Speedway team.
To see the kind of music we play at KL.FM 96.7, click here: http://www.klfm967.co.uk/now-playing/recent-tracks/
The KL.FM SoundCheck:
KL.FM recognises that playing the favourite music of our listeners is paramount to the success of our music mix. For this reason, we have a SoundCheck panel to which listeners can join via the website by clicking here: http://www.klfm967.co.uk/soundcheck/
On a regular basis, listeners who have signed up will be invited by an email to take part in a music survey where they get to hear the ‘hooks' of a selection of songs. A member of the jury has the chance to say whether it is a song they love, like or dislike and are also asked as to whether they feel the songs are heard too much or too little. We react accordingly by using this data to decide whether certain songs should be played or not, or whether their rotation should be reduced, or indeed in some instances, increased.
Ofcom & Complaints
The office of communications (Ofcom) is the independent regulator and competition authority for the UK communications industry with responsibilities across television, radio and telecommunications. For more information on Ofcom visit www.ofcom.org.uk.
If you have a complaint about something you've heard on KL.FM 96.7 in the first instance you should contact our Programme Controller Tim Lewis on 01553 772777 01553 772777 01553 772777 01553 772777 .
You can also complain to Ofcom. To do this either call 020 7981 3040 020 7981 3040 020 7981 3040 020 7981 3040 or visit the complaint area of the Ofcom web site at www.ofcom.org.uk/complain.
Please use the following details below to contact KL.FM 96.7:
18 Blackfriars Street
01553 772777 01553 772777 01553 772777 01553 772777
01553 692192 01553 692192 01553 692192 01553 692192
07786 200 967 07786 200 967 07786 200 967 07786 200 967
01553 771778 01553 771778 01553 771778 01553 771778
News Editor firstname.lastname@example.org
Sales Manager email@example.com