The Public File is a document produced by KL.FM 96.7 containing details of our output as a radio station, including our format and commitment to localness. Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of our Public File.
The Public File is also available in hard copy by post upon request by any member of the public, and serves as one indicator of our output. Comment on the contents of the Public File should be made to firstname.lastname@example.org or the industry regulator, Ofcom.
News for West Norfolk
The King's Lynn News Centre provides listeners across West Norfolk with a comprehensive round-up of local, international and national news every hour of the day. Our news desk has well-respected, strong links to local authorities, community groups and residents' associations in West Norfolk, guaranteeing that we provide a balanced view of the news that matters to those living and working in our area.
Local bulletins are provided between 6am and 7:03pm weekdays and 7am until 11:03 at weekends.
To see the kind of local stories we cover, visit our local news page here.
Our journalists obtain local news from countless sources across the region, but the stories that really grab our attention come from you.
You can contact our news team on
01553 771 778
or via email@example.com.
All of our daytime programming is produced and presented locally from our studios in the heart of King's Lynn with the exception of The Big Top 40 on a Sunday afternoon.
We automate some aspects of programming using the latest computer technology.
KL.FM 96.7 won the UK Station of the Year award (audience under 300,000) at the Sony Radio Awards 2012 and then went on to win the award again in 2013.
Additionally KL.FM received the Radio Academy's Nations & Regions award for East Anglia's station of the year 2013 and also won the award in 2012, 2011, 2005 and 2004.
KL.FM 96.7 in the Community
KL.FM 96.7 plays a vital role within West Norfolk promoting and financially supporting many local charities and events.
In 2016, KL.FM is throwing two giant listener parties at The Corn Exchange in King's Lynn – Nothing But The 90s in April and Back To The 80s in September. We also a new and improved KL.FM Charity Hub on this website, which provides a whole host of information for local organisations.
In August 2016 it's about 'getting out there'. We’ll venture out for our Tour Of The Towns and broadcast the daytime show LIVE from King's Lynn, Swaffham, Downham Market, Fakenham, and Wisbech.
The Grand East Anglian Run returned for its biggest year yet in May 2016 and once again KLFM was heavily involved. Over 2000 people ran, jogged and walked the 10K race through the streets of King's Lynn. KL.FM's Posh Charles Dennett also ran the race.
Throughout 2016, Simon Rowe has continued to meet listeners in his ongoing challenge to 10,000 Selfies.
In May 2016, in conjunction with running the Grand East Anglian Run, Posh Charles also jumped out of a plane in the same week, to raise money for Mayor’s Charity, Bridge For Heroes.
Since January 2016, we've featured a different charity each month to appear as our 'Charity Of The Month' feature, giving crucial awareness to lots of local organisations and charity events.
In December 2016, Hometime Presenter Posh Charles Dennett will star in the area's biggest pantomine ‘Cinderella' at the Corn Exchange King's Lynn. This is a continuation of KLFM’s involvement in the pantomime, which started in 2013.
KLFM’s Breakfast Presenter, Simon Rowe, is now the patron of local children’s theatre company, the Lavender Hill Mob. He works with them to host and raise awareness of the work they do. In addition to this, both he and Charles Dennett present and host business awards, as well as charity events and fundraisers.
We made a big impact in the local area in May, with the inaugural Local Radio Day – a celebration of everything that local radio represents. Posh Charles undertook an A-Z of the patch, with Simon carrying out a marathon broadcast, speaking to people that KLFM has helped over the years.
Most recent of these was Anne Butler – a winner on the KLFM Secret Sound in 2015, who was going to use the money that she’d won for a headstone for a baby she’d lost. KLFM’s listeners jumped straight to her aid, and instead offered to pay, so she could keep her winnings. The generosity of KLFM’s listeners once again blew us away.
Armed with the KL.FM Buzz car, KL.FM 96.7 attends various locally organised events with our mascot, Bumble the Bee.
KL.FM 96.7 also runs an on-air and on-line What’s On segment, promoting charitable and not-for-profit events in the area.
And it's not just local charities that KL.FM 96.7 keenly supports; there are local sport teams too such as King's Lynn Town Football Club, Wisbech Town FC and the King's Lynn Stars Speedway team.
To see the kind of music we play at KL.FM 96.7, click here: http://www.klfm967.co.uk/now-playing/recent-tracks/
The KL.FM SoundCheck:
KL.FM recognises that playing the favourite music of our listeners is paramount to the success of our music mix. For this reason, we have a SoundCheck panel to which listeners can join via the website by clicking here: http://www.klfm967.co.uk/soundcheck/
On a regular basis, listeners who have signed up will be invited by an email to take part in a music survey where they get to hear the ‘hooks' of a selection of songs. A member of the jury has the chance to say whether it is a song they love, like or dislike and are also asked as to whether they feel the songs are heard too much or too little. We react accordingly by using this data to decide whether certain songs should be played or not, or whether their rotation should be reduced, or indeed in some instances, increased.
Ofcom & Complaints
The office of communications (Ofcom) is the independent regulator and competition authority for the UK communications industry with responsibilities across television, radio and telecommunications. For more information on Ofcom visit www.ofcom.org.uk.
If you have a complaint about something you've heard on KL.FM 96.7 in the first instance you should contact our Head of Content, Charles Dennett on 01553 772777
You can also complain to Ofcom. To do this either call 020 7981 3040 or visit the complaint area of the Ofcom web site at www.ofcom.org.uk/complain.
Please use the following details below to contact KL.FM 96.7:
18 Blackfriars Street
07786 200 967
01553 771 778
Head of Content firstname.lastname@example.org
News Editor email@example.com
Sales Manager firstname.lastname@example.org