1. Introduction
1.1	These Terms and Conditions (General Contest Rules) shall be binding on you (and your guests where applicable) when entering any competitions operated by KL.FM 96.7, its sponsor or any company or website owned or controlled by KL.FM 96.7.
1.2	These General Contest Rules apply to all KL.FM 96.7 contestants. KL.FM 96.7 may amend them from time to time. Special Terms and Conditions may apply to particular contests, in which case an addendum to these General Contest Rules will be made.
1.3	No purchase or payment is necessary to enter a KL.FM 96.7 competition and copies of Contest Rules are available on request from KL.FM 96.7.
1.4	Entry and participation in any competition shall be deemed an unconditional acceptance by you of these Terms. All entry instructions and any other specific details relating to the competition or the prizes form part of these Terms.
1.5	You must pass a copy of these Terms to your guests (if applicable) and ensure they comply with them.
2. Eligibility
2.1	You must be ordinarily resident in the United Kingdom. Employees of KL.FM 96.7, their families, press, agencies or any persons directly or indirectly connected with the competition are not eligible to enter any competition.
2.2	Unless otherwise specified, no person may enter a competition more than once.
2.3	You may not enter a competition if, on the date it is announced, you have won a prize Valued at £30 or more in the previous 30 days; or Valued at £500 or more in the previous 90 days; or Valued at £5,000 or more in the previous 12 months.
2.4	Unless otherwise stated you must be at least 18 years old, and if requested to do so, provide proof of your age.
2.5	You must provide personal details as reasonably requested to do so by KL.FM 96.7. Refusal to comply will result in disqualification from the contest.
3. Health and Safety
3.1	By signing these Terms and Conditions you confirm and warrant that to the best of your knowledge your general state of health is good and you have no medical condition that could be adversely affected by strenuous exercise or any of the events or activities planned or reasonably expected to be involved in the competition.
3.2	You agree to co-operate and comply with all reasonable requests of KL.FM 96.7 and its agents and employees (in particular with respect to health and safety) in connection with the competition and its broadcast.
3.3	You must take all reasonable steps to ensure your own health and safety. Any conduct or behaviour, act or conduct by you that KL.FM 96.7 considers to pose any medical, security or safety risk will lead to your immediate disqualification (including without limitation, any abusive behaviour, physical or verbal).
3.4	All activities are undertaken at your own risk. You must notify KL.FM 96.7 of any medical or other condition which may mean that you are unfit for travel or participation in the Contest as soon as you become aware of such a condition. KL.FM 96.7 reserves the right to forfeit your place in the Contest or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury, or to the cancellation, disruption or curtailment of the contest.
3.5	You confirm you are not taking any medication (excluding prescribed) and will not do so during the contest.
4. Prizes
4.1	All prizes must be collected within three months from the date of winning. After that time, unclaimed prizes will be deemed null and void. KL.FM 96.7 will not notify winners of the time remaining. It is the sole responsibility of winners to collect their prize.
4.2	Prizes must be collected in person unless otherwise advised by KL.FM 96.7. Identification that includes a photograph (driver’s licence, passport, student card) will be required. Where prizes are posted out, KL.FM 96.7 accepts no liability for the safe and effective postal delivery of a prize.
4.3	In certain situations, and subject to the absolute discretion of KL.FM 96.7, a winner may nominate a designated representative to collect the prize. The representative will be asked to provide written authorisation from the winner and identification for both the winner and the representative.
4.4	Winners under the age of 18 must be accompanied by a parent or guardian when collecting their prize. Both the winner and their parent/guardian must provide photographic identification.
4.5	Where a winner chooses not to accept a prize, they forfeit any and all claims to that prize, which will be dealt with at the absolute discretion of KL.FM 96.7.
4.6	All prizes are accepted entirely at the risk of the winner and KL.FM 96.7 excludes all warranties in connection with any prize. KL.FM 96.7 is not liable for any costs relating to the collection of prizes or and add-on required i.e. travel, accommodation, etc.
4.7	Prizes are not transferable, must (where applicable) be used on the dates specified and may not be redeemed for cash.
4.8	If a specified prize becomes unavailable, KL.FM 96.7 may substitute a replacement prize at its absolute discretion. In such an instance, KL.FM 96.7 will endeavour to ensure the substitute prize is of equal or greater value to the original prize.
4.9	KL.FM 96.7, its agencies, affiliates, sponsors and representatives are not responsible for defective prizes or misuse of any prize, or claims, liability, loss or damage arising out of or in connection with any contest promoted by KL.FM 96.7.
4.10 Holiday prizes
4.10.i	Prizes must be taken in accordance with the dates, destinations and number of passengers specified by KL.FM 96.7. There will be no cash alternative and no alternative destination.
4.10.ii	Holidays are non-transferable. Holidays are subject to availability. You must hold a valid UK passport with at least six months’ further duration, or your competition entry will be invalid.
4.10.iii	Unless otherwise specified, the class of travel for any travel prize incorporating a rail or airfare is economy class.
4.10.iv	Holidays are not available to persons under the age of 18 without the express prior written permission of KL.FM 96.7. Children between the ages of 12 and 16 are considered to be adults for the purposes of airfares. Children under 18 years of age must obtain written consent from a parent or guardian and cannot travel unless accompanied by an adult over the age of 18.
4.10.v	In the event of unforeseen circumstances or circumstances outside KL.FM 96.7’s reasonable control, KL.FM 96.7 reserves the right to offer an alternative prize of equal or greater value. No cash will be offered.
4.10.vi	Unless otherwise specified all holidays must be taken within 6 months of the date of the contest or will be deemed invalid.
4.10.vii	You must comply with the terms and limitations of any insurance policy relating to the holiday.
4.10.viii	You must comply with the terms and conditions of the airline and other transportation and venues involved in the Contest or the Prize. In particular you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.
4.10.ix	You are not entitled nor authorised in any way to commit KL.FM 96.7 to any contract, expense or cost entered into or incurred without its advance written acceptance of the same.
4.10.x	Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.
4.10.xi	Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by KL.FM 96.7 or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which they may incur in connection with the Prize beyond those included in the Prize itself (including, without limitation, transfers to and from a London airport, meals and drinks).
4.10.xii	You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.
4.11	Winners are responsible for any and all taxes payable as the result of a prize being awarded or received.
4.12	If in the course of a contest: A telephone line breaks up or drops out; or There is a dispute arising out of the use of telephone lines in a contest (including situations where multiple telephone lines are used); or Two telephone lines are crossed during a phone-in contest; KL.FM 96.7 in its absolute discretion Will not be responsible for awarding a prize to the relevant caller or callers; and May award the prize to another person according to its absolute discretion.
4.13	All winners of all prizes must sign these general Terms and Conditions and any KL.FM 96.7 special Terms and Conditions as prescribed by KL.FM 96.7 in order to claim their prize. This is at the discretion of KL.FM 96.7 where prizes are posted to winners.
5. The Contest
5.1	KL.FM 96.7 does not accept responsibility for entries lost, damaged or delayed in transit to the competition address. Proof of posting will not be accepted as proof of receipt (nor will proof that an email has been sent be accepted as proof it has been received).
5.2	Source material utilised by KL.FM 96.7’s question compilers shall be taken as correct.
5.3	Fraudulent, illegible or incorrect entries will not be accepted (at the absolute discretion of KL.FM 96.7).
5.4	The decision of KL.FM 96.7’s judges is final and conclusive in all circumstances and no correspondence will be entered into.
5.5	KL.FM 96.7 may terminate any contest at any time at its absolute discretion. In the event of such termination, KL.FM 96.7 may, at its absolute discretion, elect not to award any prize in respect of the terminated contest.
5.6	All entries become the property of KL.FM 96.7 and will not be returned to you unless otherwise stated.
6. Confidentiality
6.1	You undertake not to disclose, reveal, communicate or otherwise make public to anyone at any time any information relating to KL.FM 96.7, its business, personnel, servants, agents or officers.
6.2	You may not publicise your involvement in the competition, or the fact that you have won a prize, without the prior written permission of KL.FM 96.7.
7. Publicity
7.1	Competitors may be required by KL.FM 96.7 to participate in a photo, video and/or film session, and acknowledge that KL.FM 96.7 has the right to use such publicity photos, videos and/or films in any medium and in any reasonable manner it sees fit, unless that person informs KL.FM 96.7 at the time of entering the competition that he or she wishes to retain his or her anonymity.
7.2	Contest entries and material submitted in connection with any contest (whether in written, audio, electronic or visual form, or any combination of those) or any photographs, video and/or film footage and/or audio recording taken of competitors become the property of KL.FM 96.7, which may use the material in any medium and in any reasonable manner it sees fit. Copyright in any such material remains the sole property of KL.FM 96.7.
7.3	KL.FM 96.7 may publicise, broadcast or otherwise disclose a competitor’s name, character, likeness, statements or any recording of his or her voice in advertising or promotional activities concerning a specific contest, or KL.FM 96.7 contests generally. KL.FM 96.7 may promote or advertise that a winner has won a contest.
7.4	KL.FM 96.7 may incorporate information from entrants in any contest in any database to be used for the purpose of its business. Upon entry into a competition a contestant will automatically give permission for use of personal data and this information will be retained in accordance with the Data Protection Act.
8. KL.FM 96.7 - Exclusion of Liability
8.1	KL.FM 96.7 is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the competition or prizes, other than those costs and expenses specifically provided for in the prize (if any). This exclusion does not include any liability for negligence by KL.FM 96.7 or death or personal injury arising out of such negligence.
8.2	KL.FM 96.7 shall have no liability in respect of competitions operated on behalf of third parties (for example, sponsors) except in respect of death or personal injury directly attributable to KL.FM 96.7’s negligence.
8.3	KL.FM 96.7 accepts no liability (and excludes all liability) for any loss of profit, business, contracts, revenues or anticipated savings or for any special, direct, indirect or consequential loss of any nature howsoever arising.
8.4	KL.FM 96.7 shall not be liable to perform any of its obligations under the competition or in respect of the prizes where it is unable to do so as a result of circumstances beyond its control and shall not be liable to compensate you in such circumstances.
9. Jurisdiction
9.1	These rules shall be governed and construed in accordance with English Law.
9.2	Where KL.FM 96.7 has special contest Terms and Conditions in relation to a particular contest, then they (the special terms and conditions) will prevail in the event of inconsistency between those special contest Terms and Conditions and these General Contest Rules.
9.3	Persons under the age of 18 are ineligible to enter any contest where the prize consists of a vehicle or alcohol, or where the Special Contest Terms and Conditions otherwise provide.
9.4	A failure by KL.FM 96.7 to enforce any of these contest rules in any instance(s) will not give rise to any claim by any individual.
9.5	Special restrictions or qualifications may apply to particular contests, in which case an addendum to these General Contest Terms and Conditions will be made.
9.6	KL.FM 96.7 may change these General Contest Terms and Conditions at any time.