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"It's disgusting - the staff work their socks off"

qeh meeting on being put into special measures in king's lynn

Published by Chris Craddock at 8:50am 13th September 2018. (Updated at 5:36pm 13th September 2018)


"It's disgusting - the staff work their socks off!"

People in West Norfolk have spoke out against a report that calls the QE's patient inadequate.

The King's Lynn hospital must now rapidly improve its services after being put into special measures.

KLFM spoke to these people about the announcement.



West Norfolk Care Quality Commission's report rated the King's Lynn hospital as inadequate overall.

This means the Trust will have 12 months to work on the areas like the Urgent Care Unit and the Maternity Ward.

After that another inspection will be held to see if the problems found in the report have been addressed.

klfm broke the news this morning


QEH bosses have accepting the report's findings and apologised to any patients who feel let down.

And some people have recognised the QE is facing problems.

Sue Nicol wrote on KLFM's Facebook page:

"We have recently had cause to visit the hospital on numerous occasions and have seen good and bad.

"In my opinion there are many dedicated and hard working nurses trying their absolute best despite poor organisation and little back up.

And Simon Vidler added:

"I know many people have had great care at the hospital, and that's lovely to hear.

"Unfortunately my family were let down by them, in the worst possible way.

"I'm glad the powers that be are recognising there is a problem."

Terrie Watson told us her opinion: 

"It is clear that with all cuts that the staff the hospital does have is overworked and underpaid.

However there are people that have died as a result of substandard care.

I know this personally as my sister came into the trust last year and passed away - she was 28 years old and was viewed as well and fit to be discharged!

After a lengthy inquest into her death a judge ruled that new checks needed to be implemented- I believe if the checks were done correctly and procedures that were already in place adhered to , she would still be with us today.

The fact is that some staff need more training and support - I would also state that whilst the majority of people come in get treated and go home - there are many people who do not- vulnerable patients do not get enough support - again I can freely state this as an old employee from the trust- I witnessed and reported many incidences of which nothing came of it."

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