Mental health support: where to go who to call

Mental health support: where to go who to call

Published by Grace Mcgachy
5:40am 9th September 2019. (Updated at 5:32am 10th September 2019)

Approximately 1 in 4 people in the UK will experience a mental health problem each year. 

The NHS says that it’s important to seek help from our GP as soon as we think we might have depression or other mental health issue. 

Throughout this week on KLFM we're sharing mental health stories from all over West Norfolk with the hope it may encourage people to seek help.


Seeking help can feel scary, overwhelming and sometimes confusing.

It can be hard to know how to start or where to turn to.

Even if you're not sure you are experiencing a specific mental health problem it's always okay to ask for help. 


Talk to your GP

If you're concerned about your mental health making an appointment with your GP can be a good place to start.

They can make a diagnosis, offer you support and treatments like therapy and medications, refer you to a mental health specialist and recommend local support options.



If you want to talk to someone right away or you feel you're in crisis there are organisations and charities you can call who have trained volunteers ready to help: 

Anxiety UK
Charity providing support if you have been diagnosed with an anxiety condition.

03444 775 774 (Monday to Friday, 9.30am to 5.30pm) Website

Bipolar UK
A charity helping people living with manic depression or bipolar disorder.

CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

0800 58 58 58 (daily, 5pm to midnight)

Promotes the views and needs of people with mental health problems.

0300 123 3393 (Monday to Friday, 9am to 6pm)

Young suicide prevention society.

HOPElineUK 0800 068 4141 (Monday to Friday, 10am to 5pm and 7pm to 10pm, and 2pm to 5pm on weekends)

Rethink Mental Illness
Support and advice for people living with mental illness.

0300 5000 927 (Monday to Friday, 9.30am to 4pm)

Confidential support for people experiencing feelings of distress or despair.

116 123 (free 24-hour helpline)

Emotional support, information and guidance for people affected by mental illness, their families and carers. 

SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm)

Information on child and adolescent mental health. Services for parents and professionals.

Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)


Local support: West Norfolk

Stay Alive- a mobile phone app packed full of information and tools to help you stay safe in a crisis.

Norfolk and Waveney Mind- a local Mind mental health charity offering an extensive range of support, advice and information 01553 776966

Norfolk and Suffolk NHS Foundation Trust- provides mental health and learning disability services in Norfolk and Suffolk. If you're in crisis call 0300 790 0371 

Patient Advice and Liaison Service (PALS) offers confidential advice, support and information 01603 421191 or BT Freephone 0800 279 7257 

If you are experiencing low mood, stress or anxiety you can self-refer to the NSFT's Wellbeing service.  0300 123 1503.


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