Peter Gabriel: SledgehammeriTunesAmazon

About Us

Public File

The Public File is a document produced by KLFM 96.7 containing details of our output as a radio station, including our format and commitment to localness. Each local commercial station in the UK has obligations with regard to its programmes, including its music and local content. These obligations are set out in the station format, which forms part of our Public File.

The Public File is also available in hard copy by post upon request by any member of the public and serves as one indicator of our output. Comment on the contents of the Public File should be made to or the industry regulator, Ofcom.

News For West Norfolk

The King's Lynn News Centre provides listeners across West Norfolk with a comprehensive round-up of local, international and national news every hour of the day. Our news desk has well-respected, strong links to local authorities, community groups and residents' associations in West Norfolk, guaranteeing that we provide a balanced view of the news that matters to those living and working in our area.

Local bulletins are provided between 6 am and 7:03 pm weekdays and 7 am until 11:03 am at weekends.

To see the kind of local stories we cover, visit our local news page here.

Our journalists obtain local news from countless sources across the region, but the stories that really grab our attention come from you.

You can contact our news team on 01553 771778 or via


The majority of our daytime programming is produced and presented locally from our studios in the heart of King's Lynn.

To see our full schedule, click here.

We automate some aspects of programming using the latest computer technology. On average, this is 4 hours per day (during daytime), Monday to Friday and 6 hours per day (during daytime), Saturday and Sunday.

The amount of local programming produced per day on average is 10 hours per day, Monday to Friday, 4 hours Saturday and 10 hours Sunday.

KLFM 96.7 won the UK Station of the Year award (audience under 300,000) at the Sony Radio Awards 2012 and then went on to win the award again in 2013.

Additionally, KLFM received the Radio Academy's Nations & Regions award for East Anglia's station of the year 2013 and also won the award in 2012, 2011, 2005 and 2004.

News & Programming in the community

KLFM 96.7 plays a vital role within West Norfolk promoting and financially supporting many local charities and events. Over the last year (as of December 2018), our activity in the community has included:

  • Raising over 2,000 toys for less fortunate children across West Norfolk in our annual Christmas Toy Appeal.
  • Hosting the annual Schools Make Music concert, which showcases our local Primary and High School’s musical talent.
  • Honouring special youngsters in West Norfolk, in our glitzy annual Young Hero Awards at the King’s Lynn Town Hall, LIVE on KLFM’s Breakfast Show.  This was attended by the Mayor of King’s Lynn & West Norfolk, the Group Captain of RAF Marham, The Fire Chief, The Leader of the Council and many more prominent local people.  The children who were acknowledged ranged from the gravely ill to those who care for the rest of their family, or those who do incredible amounts of charity or voluntary work despite their circumstances.
  • Awarding other local heroes, in our Local Hero Awards ceremony.
  • Putting on multiple listener party nights at the Corn Exchange, King’s Lynn (including Simply '70s, Back To The ’80s, and Nothing But The '90s).
  • Supporting The Grand East Anglian Run, where over 2000 people ran, jogged and walked the 10K race through the streets of King's Lynn.
  • Showcasing scores of local charities and/or not-for-profit events on-air, either through our What’s On feature, or our Charity Of The Month feature. 
  • Attending many local events, including the annual Fawkes In The Walks firework night, and the King’s Lynn and Wisbech Christmas lights switch on’s.
  • Keenly supporting our local sports teams, including the King’s Lynn Stars (Speedway), and King’s Lynn Town Football Club.
  • Helping an 84-year old local gentleman to replace his pride and joy after every single one of his canaries where stolen from his garden in Hunstanton.  The outcome was three times as many birds, security cameras and most important of all a happy man once more.

Music Playlist

To see the kind of music we play at KL.FM 96.7, click here.


KL.FM recognises that playing the favourite music of our listeners is paramount to the success of our music mix. For this reason, we have a SoundCheck panel to which listeners can join via the website.

On a regular basis, listeners who have signed up will be invited by an email to take part in a music survey where they get to hear the ‘hooks' of a selection of songs. A member of the jury has the chance to say whether it is a song they love, like or dislike and are also asked as to whether they feel the songs are heard too much or too little. We react accordingly by using this data to decide whether certain songs should be played or not, or whether their rotation should be reduced, or indeed in some instances, increased.

Ofcom & Complaints

The office of communications (Ofcom) is the independent regulator and competition authority for the UK communications industry with responsibilities across television, radio and telecommunications. For more information on Ofcom, click here.

You can see the Ofcom Localness guidelines here.

To see KLFM's station format click here.

If you have a complaint about something you've heard on KLFM 96.7 in the first instance you should contact our Content Director, Adam Newstead on 01553 772777.

You can also complain to Ofcom. To do this either call 020 7981 3040 or visit the complaint area of the Ofcom website.

Contacting Us

Please use the following details below to contact us.

18 Blackfriars Street
King's Lynn
PE30 1NN

Reception: 01553 772777

Studio: 01553 692192

Text: 07786 200 967

News: 01553 771 778


Darren Taylor
Managing Director

Adam Newstead
Content Director

Lisa Whitaker
Sales Director

Grace McGachy
Senior Broadcast Journalist